Learning Center
Technology is always expanding and developing in many ways!
We strive to stay on the leading edge in technology and how it can work to improve the efficiency of businesses!
OUR SERVICES
Accounting and Application Services
App and Software Development
Cloud Servers
Computer Systems Installation and Maintenance
Custom Solutions
Emails in the Cloud
Office 365
Offsite Backups
PCI Compliance
Safe Web Gateway
Virtual Office
Virus Removal and Prevention
VoIP Phones
Website Development
Wireless Connections
LEARNING CENTER
Client Testimonials
Consultant
Hurrican Preparedness / Mobile Internet
Industries
Managed IT vs In-House IT
PCM Case Studies
PCM Total Backup Strategy
Training
Webmail
Why Use VoIP?
Why We Use Azure
Why You Should Use PCM
INDUSTRIES
Managed IT for Accounting and Clerical
Managed IT for Auto and Truck Shops
Managed IT for Church Management
Managed IT for City Courts and Municipal Courts
Managed IT For Credit Unions
Managed IT for Engineering and Manufacturing Firms
Managed IT for Home Builders and Home Repairs
Managed IT for Medical and Healthcare
Managed IT for Retail
Miscellaneous
Client Learning Center
OUR VISION
To provide fully managed IT support for all our clients and to form mutually beneficial partnership where their goals and expectations become a reality.
WHY YOU SHOULD USE A MANAGED IT PROVIDER
Does your IT work for you or do you have to manage your IT personnel?
Can you count on your IT team when changes or needs arise, or do you have to use your precious time to help them manage the projects?
If your IT personnel puts more demands on you than just listening to proposed solutions and making decisions after all important points are digested, you have outgrown your IT team and have entered the realm of managed IT services.
Do you know where your IT man is?
Many organizations are completely unaware of how to reach their IT personnel in an efficient way. This is because IT personnel may be involved on more than one project which requires absolute attention.
Can you reach them easily?
If a team exists, can they be reached quickly or do you have to wait for a call back?
Do they respond promptly and are your needs addressed?
Once engaged, can they deploy in a fast and efficient way to suit your needs? Do you have to wait for them to get in front of a computer in order to receive their help? Is the outcome of tasks reported to you, or must you chase an answer? Are other members of their team aware of the status of a job and can they help if that person is not available?
Staying On the Leading Edge In All Industries
We specialize in various amounts of industries to help you and your business stay on the leading edge of technology. For more information regarding how PCM can support you and your business, select an industry below!
YOU NEED MANAGED IT!
Managed IT services provide outsourced expertise for businesses’ technology needs. They offer cost-effective solutions, 24/7 support, robust security measures, scalability, and access to advanced technologies. This approach enables streamlined operations, minimizes downtime, enhances security, and empowers businesses to focus on core objectives for sustained competitiveness.
LOUISIANA’S MANAGED IT
Our localized IT services, designed for Acadiana and surrounding areas, echo the community’s warmth and support. Providing tailored Managed IT solutions with cost-effective strategies, 24/7 support, robust security, scalability, and access to cutting-edge tech, we streamline operations, minimize downtime, and fortify security. This approach empowers businesses to focus on core objectives, fostering sustained competitiveness within our culturally rich community.
SMALL BUSINESS SOLUTIONS
Small business solutions that take your company above technological advances. Ensuring your business stays up-to-date with all technologies. Zero downtime, fast connections, at a minimal cost.
STAYING ON THE LEADING EDGE OF TECHNOLOGIES
Always ensuring your business is on the leading edge of all technologies. We offer services that will keep you running anywhere at anytime, all while keeping you safe from external and internal threats. Your all-in-one managed IT for you and your business.
For more information on how we can help you in your industry, click below.
With technology that is constantly evolving, it may be difficult to understand exactly what you may need. We offer direct support as well as valuable information for your technological needs.
Learn about installation processes, upgrade options, and customizable features that cater to your specific business requirements. Offering important and neccessary software for your industry.
At PCM Technologies, security is paramount. Uncover the robust measures and protocols implemented to safeguard your sensitive data and fortify your networks against potential threats.
Explore our comprehensive services covering troubleshooting, regular maintenance, and tailored service-level agreements for uninterrupted operations.
PCM Technologies streamlines IT infrastructure management. Learn about our expert handling of server setups, cloud services, and network configurations for optimized performance and scalability.
CLIENT TESTIMONIALS
For 25+ years (since 1994), we’ve gained close relationships with our clients, by always doing what is right and continually building trust. Here’s what a few of our clients have to say about us:
From the simple installation and configuration of a machine to the dependable WIFI signal our Physicians have come to depend on, PCM Technologies has always been there in a proactive way, as well as a reactive manner when other equipment, medical or not has failed.
Even during the conversion from one EHR to another, PCM Technologies was able to help with the transformation of the data to be fed into the new system.
Our team members do not hesitate to call for help and PCM has not failed to respond to their requests.
Through all these years, Carl and Tony have led their team in managing and connecting our network internally was well as providers’ networks and making sure we do what we do, serve our patients.
Give them a call, whatever your IT needs, they will help you!
-Mary Ann Martin, Family Clinic of Opelousas
Name and Company: Family Clinic of Opelousas
Industry Type: Medical
Years with PCM Technologies: Since 2005
Name and Company: Tammy Matte, Insurance Resource Group Inc
Industry Type: Insurance Agency
Number of Locations: 1
Years with PCM Technologies: Since 2003
Approximate Number of Employees: 13
Over the years, our company has had to automate its accounting systems and store operations. PCM has been crucial in keeping our enterprise up to date in a highly competitive environment.
We have been associated with PC Mart and PCM Technologies for over 25 years. In growing our operations with more retail locations, we needed to increase our efficiency by automating tasks at the corporate and the store levels. PCM was instrumental in integrating our hardware and software needs with our third-party applications. Through the years, PCM provided the support we needed to manage our corporate hardware, software, and network needs. Most recently, they have enabled migration of host services and data storage to the cloud.
Our management considers PCM a strategic business contractor and partner. They assist in our daily operations for accounting, communications, new services, and market industry challenges. PCM management and staff have been very dependable and managed all tasks with professionalism and courtesy in a timely fashion. We recommend them without reservation!”
– Louis Saab, VP Fuel and IT Operations
Name and Company Name: Louis Saab, Shop Rite and Tobacco Plus
Years with PCM: Since 1997
Industry Type: Convenience stores selling food, fuel , and services
R K Pipe has been working with PCM Systems for approximately 3 years, prior to that we work with PC Mart which was back in the early 2000. Both companies have always met our need within a timely matter, performed to our expectations and beyond.
They are very knowledgeable in all aspect of technology in today’s world. We use Peachtree Account, and an Inventory custom written, they have been able to handle any and all problems with the programs.
Their staff is also very knowledgeable, professional anytime you need help with anything. I never called and my problem wasn’t handled.
Just this year, RK Pipe had trouble with AT & T on our Phone System and Internet Service. I informed PCM Systems that I wanted to cut them off, but Cox would be about 3 months out to get all lines ran and get set-up. I didn’t want to deal with AT & T another day, but I need to still operate. PCM Systems came in and Set-up everything so we could operate for the next 3 months with being connected to AT & T, with in a week I was no longer using AT & T and all equipment was disconnected. We never stop operating everything worked as if we would have still been connected to AT & T.
If anyone has questions you may contact me at the following e-mail address:
kathys@rkpipe.com
Thanks for PCM Systems RK Pipe & Supply, runs smoothly and efficiently with all of their knowledge.”
-Kathy Sandridge, Owner/ Manager
Kathy Sandridge, RK Pipe & Supply, LLC
Years with PCM: Since 1997 (PC Mart), 2019 (PCM Technologies)
Industry Type: Oil Field Company
They came and tested our computers and our software. Including our accounting software which was developed by another local company. Afterwards we were advised to just replace our server and PCM will write scripts to synchronize the time with out server and all would be well. PCM personnel were quick, to the point and did not try to sell us a new world of parts and computers, just gave us a solution. Y2K came and went, and for the last 23 years we have had several new servers and iterations of our systems.
Furthermore, we have had some specialized industrial machines that needed repairs and PCM has been able to save us money revamping them. We still count on PCM to be there when we call and they have been, even now when our insurance company requested an IT questionnaire for our Cyber Security Coverage.
Call PCM Technologies, whatever your needs!
– Todd Lejeune
Name and Company Name: Todd Lejeune, Targil Seasoning and Butcher Supplies
Years with PCM: Since 1999
Industry Type: Restaurant Equipment and Supply
He participated and provided positive input during our conference call with the network Engineering teams from Granite telecommunications, CenturyLink Engineering teams, communicated with our Broussard, LA office staff effectively, and accomplished all of the tasks set forth for him to complete onsite.
Thanks again to Brant and to your PCM Systems organization for a job well done.”
-Tristan A. Washington, IT Manager
Name and Company Name: Tristan A. Washington, Vertex USA, INC
Years with PCM: Since November 2019
Industry Type: Crane and Lifting Equipment
The main contact I spoke with was Tony Garcia; he offered several options to handle our request and thoroughly explained all pros and cons for each of them. Once we agreed on the best plan for our organization, Tony and his team worked tirelessly to create the online environment for the transition—including setting the default policies for the organization, creating all user accounts (230 of them), preparing DNS records, and other configuration settings to be implemented.
Once the transition was complete, several of our users had questions of the new system. Tony and his team provided all the answers. PCM Technologies always answers the phone with a live person and puts me in touch with one of their support technicians immediately every time I call. Our experience is it is a company that is big enough to handle big projects, yet small enough to treat its customers as if they are their only client. I cannot say enough about the stellar treatment we receive and look forward to a long business relationship with them.”
-Bill Carragan, Director of Technical Services
Name and Company Name: Orleans Parish District Attorney’s Office
years with PCM: Since March 2019
Industry Type: Law Enforcement
–Orobosa Obayagbona, Principal
Name and company Name: Orobosa Obayagbona, Robo Holdings, LLC
Years with PCM: Since 2018
Industry Type: Fincancial
-John Verzwyvelt Jr., General Manager
Name and Company Name; John Verzwyvelt, Jr., PECI
Years with PCM Technologies: Since 2008
Industry Type: Oil and Gas
-Reid Sellers, Co-Owner/Office Manager
Name and Company Name: Reid Sellers, Sugarland Exterminating
Years with PCM Technologies: Since 2005
Industry Type: Pest Control
Number of Locations: 1
–Victoria Burise, PHM/ED
Name and Company Name: Victoria Burise, Marksville Housing Authority
Years with PCM Technologies: since 2017
Industry Type: Government Housing Services
Number of Locations: 1 Office
Their technicians are competent and trustworthy without exception. They respond to our calls for technical support 24/7. For companies with a global client base, this is very important.
They understand how important this level of service truly is, in the petroleum industry.
I recommend them without reservation in any endeavor they may pursue. Now, and in the future. They do not ask more of their own employees than they are willing to give of themselves.”
–Bonnie Maillet, President/CEO
Name and Company Name: Bonnie Maillet, Boysenblue/Celtec International
years with PCM Technologies: Since 2005
Industry Type: Oil and Gas
FVIP then wrote another grant to purchase 3 new computers and related software. PCM Technologies found the computers we needed, purchased the new software, and transferred all data from the old to the new computers. And they even helped to set up the networking among the 3 computers.
PCM Technologies has been a complete IT solution for FVIP. They deliver what they promise, and usually more, on time, and within the agreed budget. I would not dream of hiring anyone else for any IT issue in FVIP. I recommend Tony and his crew for any IT problem that plagues you.”
-Ralph Peters, Executive Director
Name and Company Name: ralph Peters, FVIP (Family Violence Intervention Program)
Years with PCM Technologies: Since 2016
Industry Type: Social Services
Numbers of Employees;: 2
-Troy Leger, Ops Coordinator
Name and Company Name: Cumulus Lafayette
Years with PCM Technologies: Since 2014
Industry Type: Broadcasting
-Jennifer Angelle
Name and Company Name: Gulf Coast International, LLC, Gulf Coast Marine Associates, Inc., Gulf Coast Training Technologies, LLC
Years with PCM Technologies: Since 2011
Industry Type: Oilfield Sales, Service, repairs and training
Number of Locations: 4
-Chris Stroud, Office Manager
Name and Company Name: Christ Strou, Dr. John Mahoney, DDS
Years with PCM Technologies: Since 2005
Industry Type: dental Office
Number of Locations: 1
Approximate number of employees: 12
–Scott Comeaux, Bridgestar Logistics
Name and company Name: Scott Comeaux, Bridgestar Logistics
Years with PCM Technologies: 1 with Bridgestar Logistics, 12 with Coastal Transportation
Industry Type: Freight Transportation and Logistics Service
Number of Locations: 16, Includes Active and Inactive Locations]Approximate Number of employees 20, includes Active and Inactive Locations
-Katie Anderson, Lafayette Housing Authority
Name and Company Name: Katie Anderson, Lafayette Housing Authority
Years with PCM Technologies: Since 2013
Industry Type: Government Housing Services
Number of Locations: 9 Offices
Approximate Number of Employees 40
-Bill Rhodes, Safety & Training Consultants, LLC
Name and Company Name: Bill Rhodes, IT Manager at Safety & Training consultants, LLC
Years with PCM Technologies: Since 2005
Industry Type: Safety Training and Compliance
Number of Locations: 3
Approximate Number of Employees: 120
-Dru Fisher, President of Flow Control Equipment, LLC and Flow Control Services, LLC
Name and company Name: Dru Fisher, Flow Control Equipment, LLC and Flow Control Services, LLC
Years with PCM Technologies: Since 2006
Industry Type: Oil Field
Number of Locations: 2
Approximate Number of Employees: 24
-Robert Michalk, Robert M’s
Name and Company Name: Robert Michalk, Robert M’s
Years with PCM Technologies: Since 1998
Industry Type: Salon
Number of Locations: 1
-Paul Stutes, Stella Maris, LLC
Name and Company Name: Paul Stutes, Stella Maris, LLC
Years with PCM Technologies: 9, since 2007
Industry type: Oil Field
Number of Locations: 2
Approximate Number of Employees: 100
-Anna Trahan, Section 705
Name and company Name: Anna Trahan, Section 705 Federal Credit Union
years with PCM Technologies: Since 2007
Industry type: Credit Union
Number of Locations: 1
Approximate number of employees: 11
-Babette Guidry, Cochran Scales, Inc.
Name and Company Name: Babette Guidry, Cochran Scales, Inc.
years with PCM Technologies: Since 1999
Industry Type: Food Processing, Industrial Scales
number of Locations: 1
I would highly recommend and refer PCM TECHNOLOGIES for any of your personal or business needs.
Company Name: City Court in Louisiana
Years with PCM Technologies: Since 2021
Industry Type: Government
– Ritchie Romero
Name and Company: Ritchie Romero, COO – Cajun Wholesale Distributing, Inc
Industry Type: Food Distribution
Number of Locations: 1
Years with PCM Technologies: Since November, 2023
PARTNERSHIPS
We partner with the highest quality companies to ensure that you and your company stay on the leading edge of all technologies!